Accessibility Statement

Merle & Michael Travel Services LLC is committed to ensuring that our website is accessible to everyone, including people with disabilities. We strive to follow accessibility best practices and design principles so all visitors can access our services, learn about our partners, and contact us without barriers.

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Our Commitment

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA standards. These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, motor, and cognitive impairments. Meeting these guidelines helps create a better user experience for everyone.

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Measures We Take

To support accessibility, we:

  • Use semantic HTML structure for assistive technology compatibility.
  • Provide text alternatives for non-text content (e.g., alt text for images).
  • Ensure sufficient color contrast between text and backgrounds.
  • Design for keyboard-only navigation and visible focus indicators.
  • Avoid relying solely on color or animation to convey information.
  • Enable responsive layouts that adapt to different screen sizes and orientations.
  • Use descriptive link text and headings in a logical hierarchy.
  • Test pages with automated tools and manual reviews.

Ongoing Efforts

Accessibility is an ongoing effort. As we add new pages and features, we review them for accessibility issues and make improvements based on user feedback, updated standards, and available technology.

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Third-Party Content

Our website may include links to or embedded content from third-party platforms (e.g., supplier portals, booking engines, social media). While we cannot control the accessibility of these external sites, we encourage our partners to meet or exceed WCAG guidelines.

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Known Limitations

If we become aware of specific accessibility limitations, we will list them here along with a timeline for resolution. Currently, we are not aware of any significant issues.

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Feedback & Contact

We welcome your feedback on the accessibility of our site. If you encounter any barriers or need information in an alternative format, please contact us:

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Email: support@merlemichael.com
Phone: (412) 990-5050
Mailing Address: PO Box 1500, Cranberry Township, PA 16066

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Please include a description of the issue, the page URL, and your contact information. We aim to respond to accessibility inquiries within five (5) business days.

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Formal Complaints

If you are not satisfied with our response, you may file a complaint with the U.S. Department of Justice or your local regulatory authority. We will cooperate fully with any investigations and work to resolve issues promptly.

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Date of Statement

This Accessibility Statement was last updated on July 21, 2025. We will review and update it periodically to reflect changes in legislation and best practices.

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Thank you for visiting Merle & Michael Travel Services LLC.